Privacy commitment

Protecting Your Privacy

Future Decoded solutions are designed to enable a positive, innovative and stable device experience for consumers in a mobile-first world.

Smartalytics software is heavily tested in order to avoid any material impact on device performance, usage experience and reliability. Our software gathers diagnostic and statistical data about device performance such as battery consumption, memory usage, connectivity etc .

We provide a “Software-as-a-Service” model whereby we host the analytics data on behalf of our customers. The physical location of best in class data centers vary depending on our customers’ needs and geographic reach.

Data Security and Privacy

Future Decoded is committed to the highest standards of data protection, and we have designed our solutions with privacy and security features built into the foundation of our diagnostics functionality. The device software is designed to be seamlessly customized to meet data protection requirements (like GDPR).

Future Decoded employs a variety of technical, procedural, and physical controls to deliver analytics solutions in a secure and privacy-protective manner. Data protection capabilities are employed where appropriate, including device resident data aggregation, data minimization, redaction and obfuscation capabilities. The software does not detect any user communications, such as the content of web pages, contacts, email or text message content, or key presses. At predetermined intervals, the device is requesting a secure encrypted channel to an authenticated network server. Diagnostic metrics are transmitted through this encrypted channel to our state-of-the-art server environment.

Consumer Transparency

At Future Decoded, we believe strongly that all consumers deserve a transparent view and solid understanding of the services that enable their mobile devices. We partner with our enterprise customers to achieve appropriate transparency so that their privacy policies and user terms of service appropriately describe the diagnostics and analytics data solutions achieved through our service.
We have built a variety of consumer consent features to enable our customers to easily incorporate our solutions into their existing privacy notices and programs. We respect our customers’ differing compliance and policy requirements related to consumer consent, and have created a menu of features to help promote and implement appropriate consumer facing options and consent capabilities. We are providing also the opt-out feature if an end user would like to exit our platform.